Available Jobs

15 Job matching search criteria
25-May 2018
Customer Relationship Officer-Female
Apartment Properties Limited ,   Vacancies [ 6 ]
Posted on: 18 May 2018 Friday 09:36 AM
Fresh Graduates / BBA, BA, B.COM requested to apply. (2-3) years related job or others customer support, sales,call center experienced HSC, O / A level or Diploma (civil/architectural/ interior design/ fashion design) may also apply.

  • Customer Service
  • Tale Sales & product marketing
  • Customer Relation Developments
  • create new client group
  • Business developments & attend client sales, customer relation development meeting
  • Branding, indoor Sales, Marketing & Public Relation works
  • Attend corporate product presentation meeting
  • after sales service provide
  • Indoor & corporate marketing
  • Attend Event/ Fair
  • Business Promotion
  • Event Management
  • Creative Sales from tale sales
  • Customer handling from fair/ event / front desk
  • To look after Advertisement sales & direct sales, product promotion activities
  • Meeting with corporate customers
  • monitoring related staff
  • Receive phone calls of advertisement,client appointment fix up
  • To look after customer quarries, product promotion activities, council ling with client , corporate sales meeting arrange, Tale-marketing with customer relation develop , site visit with client
  • Daily sales reporting to supervisor
  • Communicate related Govt./ Private Agencies & business developments
  • CEO public relation activities look after
  • Assistant works / supporting works & public relation works of to the department head & directors
  • Supporting & Public relation works monitoring (indoor & out door)
  • Receive valued guests/ Land owners/ clients
  • Attend phone calls clients
  • Receiving & delivering letters, drafting, replying the customers feedback
  • Attend daily/ weekly department meeting
  • Attend companies promotional & cultural activities
  • Others creative sales activities
  • Others public relation works
  • Attend Holiday/ Friday roster sales and corporate executive
  • Department others admin works
  • Facebook & online marketing
Job Context
  • Tale Sales & corporate sales
  • front office supervise
  • business developments
  • customer relationship developments
  • after sales service
  • corporate client service and relationship developments
  • Public relation works

 

Read Before Apply

 
 
If you are interested for the professional career of this industry please apply with-
(1) Updated Complete CV,photo with a cover letter
(2) Experience details, expected salary, your side preferred interview time & date which is suitable for u within cv post date.
(3) Pls. post CV to the address below by post hard copy,
To,
Head of HR,
APARTMENT PROPERTIES LTD.
3RD EYE PROPERTY, MANAGEMENT & MARKETING
APARTMENT DEVELOPMENTS & HOLDINGS
3RD EYE SECURITY SERVICES
ADH INTERIORS
AHAMMED PROPERTIES & HOLDINGS
Corporate Office: House # 1266, (3rd Floor), Road # 16(old), New- 10,avenue # 02 new, Mirpur DOHS, Mirpur-12, Dhaka-1216, Bangladesh.
Web: www.apartmentpropertiesbd.com

*Photograph must be enclosed with the resume

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 14,500.00, Maximum - 28,000.00 BDT Per Month

24-May 2018
Customer Relationship Officer-Female
Apartment Properties Limited ,   Vacancies [ 6 ]
Posted on: 25 April 2018 Wednesday 09:58 AM
HSC or Diploma (Civil/ Architectural/ Interior Design/ Fashion Design) or Fresh Graduates (BBA).

  • Front Desk supervise with computer operator
  • Tale Sales & APARTMENT marketing
  • Customer Relation Developments
  • create new client group
  • Business developments & attend client with sales, customer relation development meeting
  • Branding, indoor Sales, Marketing & Public Relation
  • Attend corporate product presentation meeting
  • after sales service provide
  • Indoor & corporate marketing (Apartment sales)
  • Attend Event/ Fair
  • Business Promotion
  • Event Management
  • Creative Sales from tale sales
  • Customer handling from fair/ event / front desk
  • To look after Advertisement sales & direct sales, product promotion activities
  • Corporate sales , creative sales
  • Meeting & attend corporate customers
  • Customer relationship development
  • monitoring related staff
  • Receive phone calls of advertisement,client appointment fix up
  • To look after customer quarries, product promotion activities, council ling with client , corporate sales meeting arrange, Tale-marketing with customer relation develop , site visit with client
  • Daily sales reporting to supervisor
  • Communicate related Govt./ Private Agencies & business developments
  • CEO public relation activities look after
  • Assistant works / supporting works & public relation works of to the department head & directors
  • Supporting & Public relation works monitoring
  • Receive valued guests/ Land owners/ clients
  • Attend phone calls clients
  • Receiving & delivering letters, drafting, replying the customers feedback
  • Attend daily/ weekly department meeting
  • Attend companies promotional & cultural activities
  • Others creative sales activities
  • Others public relation works
  • Attend Holiday/ Friday roster sales executive
  • Department others admin work
Job Context
  • Tale Sales
  • front office supervise
  • business developments & customer relationship developments
  • after sales service

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: H.S.C.
  • Salary: Minimum - 10,500.00, Maximum - 18,000.00 BDT Per Month

28-May 2018
Quality Control
SuperTel Limited ,   Vacancies [ 2 ]  Salary Negotiable
Posted on: 30 April 2018 Monday 08:33 AM
Must be Graduated/ Diploma from any reputed University/ Institutions.

  • Need to monitor and listen calls of agents to assure the quality of calls as per parameters.
  • Quality Control as per given parameters
  • Attention on small details
  • Goal is to improve service quality and deliver customer satisfaction.
  • Ensure service quality by reviewing call recordings.
  • Handle customer complaints and take initiatives to improve customer satisfaction.
  • Monitor and manage inbound call center operation by partner company.
  • Plan, review and improve overall team capacity
Job Context
    Service Quality & Assurance would work closely with the Supervisor & call center agents to manage quality of our different projects. He would manage the team of 40+ staff to achieve best quality of services and deliver customer satisfaction.

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

26-May 2018
Careline Supervisor
SuperTel Limited ,   Vacancies [ 1 ]  Salary Negotiable
Posted on: 30 April 2018 Monday 08:35 AM
BS degree in Business Administration or related field

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Keep ahead of industry\'s developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Maintain an orderly workflow according to priorities

Additional Requirements
  • Experience Level: < 3 Years
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

26-May 2018
Call Center Agent
SuperTel Limited ,   Vacancies [ 15 ]  Salary Negotiable
Posted on: 30 April 2018 Monday 08:37 AM
As long as you know how to speak neat Bengali with NO accent, your academic qualification will not matter.

  • (EVENING & NIGHT SHIFT ONLY)
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Provide customer service primarily over the telephone, by electronic correspondence.
  • Requesting customers and post payments to customer accounts.
  • Answer questions regarding services provided and assist customers with procedures.
  • prepare change of address records, in accordance with ordinances, statutes and policies.
  • Billing information for accounting purposes and maintain records of customer service requests and complaints.
  • Investigate and resolve customer inquiries or complaints on services received, disputes on billing, penalties, fees and other charges.
  • Examine various records, such as bills, computer reports, related documents and correspondence to facilitate completion of required work and/or obtain facts regarding customer inquiries and complaints.
  • Analyze pertinent information to determine accuracy of customer complaint and determine responsibility for error.
  • Make adjustments on complaints concerning billing or service rendered and/or refer and make recommendations to appropriate personnel for investigation or action and follow-up as necessary.
  • Interpret rules, regulations and policies to answer inquiries and resolve problems
  • Process unpaid fees & other general office duties as assigned.
Job Context
  • (EVENING & NIGHT SHIFT ONLY)
  • This is a full time position. (EVENING & NIGHT SHIFT ONLY) You should only apply if you are a graduate. Timing may not be fixed. Support will be needed `as and when necessary` basis.

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: H.S.C.
  • Salary: - - -

25-May 2018
Team Leader, Call Center
Triangle Services Limited ,   Vacancies [ 1 ]  Salary Negotiable
Posted on: 30 April 2018 Monday 08:40 AM
Bachelor or Masters Degree in any Discipline

  • Dealing with 1st Line incoming calls and emails from customers.
  • Research all queries using all available information sources.
  • Every call and email should be trackable by Ticketing systems.
  • Find out the perfect Incident executive and/or who is the next shift to escalate the existing ticket.
  • Planning and coordinate all the activities required to perform troubleshooting of the incident.
  • Monitor the incidents to ensure that the Service Level Agreement are respected.
  • Oversea the overall delivery status (Shifted, Incident, Escalation etc.)
  • Monitor that all roles are functional during incident/ Shift/ service management.
  • Step in and take control if the impact is very high, or the delivery is not well managed by incident/ shift Executive.
  • Take ownership of customer queries, dealing with them efficiently and professionally
  • Working effectively with internal departments to ensure customer service is received to an exceptional level
  • Representing the company with a first-class Customer Service standard
  • Overall monitoring the total team.

Additional Requirements
  • Experience Level: < 2 Years
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

31-May 2018
BPO Trainee, SEIP Training Program
FIFO Tech ,   Vacancies [ 200 ]
Posted on: 11 May 2018 Friday 09:30 AM
Must have completed-Diploma/ Graduation/ Masters degree from any reputed local or foreign university.

  • The training will be a part of your skill improvement and career development process.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Special Course on Professional CV writing, Interview and Email.
  • 20 hours professional business communication course in English.
  • Duration of Training 2.5 months (5 Classes in a week).
  • Total Number of Classes: 55
  • After successful completion certificate will be provided.
  • Minimum attendance required at training (90%) for successful completion.
  • After successfully completion of the training, Training Allowance of 5000 taka will be given to the trainees.
Job Context
    FIFO Tech is offering a free certificate training course (2.5 months) under the project of Skills for Employment Investment Program (SEIP) guided by the Finance Ministry of Government of Bangladesh Training on `Professional Customer Service` and ` Professional Back Office Services` in order to create skilled resources within the sector for Call Center/ Business Process outsourcing (BPO). We will also provide job placement assistance for those who will complete the training session successfully.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

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