Available Jobs

11 Job matching search criteria
20-Jun 2018
Tele-Counselor
Global Star Ltd. ,   Vacancies [ 3 ]
Posted on: 25 May 2018 Friday 09:13 AM
Any graduate with well English skilled.

    To consult with students and guardians over the phone about admission procedure of foreign universities.

Additional Requirements
  • Experience Level: No preference
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 10,000.00, Maximum - 20,000.00 BDT Per Month

23-Jun 2018
Customer Relationship Officer
Anwar Group of Industries. ,   Vacancies [ 2 ]  Salary Negotiable
Posted on: 28 May 2018 Monday 11:01 AM
Bachelor degree in any discipline, Masters degree in any discipline

  • Actual time monitor by each and every job card by help of Service engineer & Service adviser.
  • Preparing daily, weekly, monthly reports requested by management which based on time. To provide special concern on corporate clients, call them on a daily basis for motivating to take service from W/S.
  • Search for new customers (Corporate), Call and fix the appointments.
  • Ability to use client database to make call for Ford, Volvo and mixed brand customers.
  • To call old and lost customers to strengthen the relationship with our valuable customers and motivate them to take service from our work Shop.
  • Capacity to calculate monthly percentage hit rate (Customers contacted/Calls attempted) and conversion rate (Vehicles reported to WS/Customers Contacted).
  • Ability to make customer retention report (Customer complains/Vehicle reported to W/S) on the basis of calculation and reasons of unsolved complains should be analyzed.
  • Capable to make CVP (Customer View Point) report and familiar with DIY Matrix.
  • Accustomed to Service marketing for ensuring Campaign and developing new market.
  • Cross checking after the campaign whether the customers reported in the W/S.
  • Spare parts sales through camps, noted and ability to analysis the profitability.
  • Familiar to conduct Post Repair Survey for all W/S customers.
  • Capability to analysis Complaints on priority basis and result noted with different attributes.
  • Monitoring the Routing of complaints to the concerned department and follow up till closure.
  • Post Repair Survey (PRS) to be done by calling each w/s customer after 3-5 days of vehicle delivery.
  • To make \"Daily vehicles received/maintenance report\".
  • To call three months back customers for general service reminder.
  • To make monthly Customer Satisfaction Index (CSI) report.
Job Context
  • To study individual technician productivity and efficiency according to FORD standard labor time.
  • Searching new customer
  • Build profitable customer relationship
  • Able to analyze customer complaints and maintain database.
  • The position will be responsible for supporting the culture of operational excellence and provide the strategic and tactical support to establish integrated, efficient, fast response, flexible, customer oriented, accurate, and cost effective operation

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

30-Jun 2018
Customer/ Tech Support Executive
SuperTel Limited ,   Vacancies [ 15 ]  Salary Negotiable
Posted on: 05 June 2018 Tuesday 10:27 AM
Graduate preferred with NO further ongoing educational involvement anywhere. Must have adequate amount of COMPUTER knowledge.

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
  • Gather customer\'s information and determine the issue by evaluating and analyzing the symptoms;
  • Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
  • dentify and escalate priority issues per Client specifications;
  • Redirect problems to appropriate resource;
  • Offer alternative solutions where appropriate with the objective of retaining customers\' and clients\' business;
  • Organize ideas and communicate oral messages appropriate to listeners and situations;
Job Context
    Minimum 12 hours of weekend working availability on a Friday

Additional Requirements
  • Experience Level: < 2 Years
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

02-Jul 2018
BPO Trainee, SEIP Training Program
FIFO Tech ,   Vacancies [ 200 ]
Posted on: 05 June 2018 Tuesday 10:30 AM
Must have completed-Diploma/ Graduation/ Masters degree from any reputed local or foreign university.

  • The training will be a part of your skill improvement and career development process.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Special Course on Professional CV writing, Interview and Email.
  • 20 hours professional business communication course in English.
  • Duration of Training 2.5 months (5 Classes in a week).
  • Total Number of Classes: 55
  • After successful completion certificate will be provided.
  • Minimum attendance required at training (90%) for successful completion.
  • After successfully completion of the training, Training Allowance of 5000 taka will be given to the trainees.
Job Context
    FIFO Tech is offering a free certificate training course (2.5 months) under the project of Skills for Employment Investment Program (SEIP) guided by the Finance Ministry of Government of Bangladesh Training on `Professional Customer Service` and ` Professional Back Office Services` in order to create skilled resources within the sector for Call Center/ Business Process outsourcing (BPO). We will also provide job placement assistance for those who will complete the training session successfully.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

23-Jun 2018
Coordinator, Call Center
Marie Stopes Bangladesh (MSB) ,   Vacancies [ 2 ]
Posted on: 06 June 2018 Wednesday 11:45 AM
Candidate should have Medical Assistant course from MATS from any Govt. approved institutions.

Job Context
  • Marie Stopes Bangladesh (MSB) is a leading NGO affiliated with Marie Stopes International (MSI), UK, which supports programmes in 37 countries, providing high quality and affordable, sexual and reproductive health (SRH) services to the urban, peri-urban and rural community through innovative service delivery approaches supported by appropriate BCC interventions. MSB is committed to improving the SRH status of the poor, highly at-risk and vulnerable population in Bangladesh. MSB invites applications for Coordinator Call Center (Female) at Head Office, Dhaka location.
  • Job Location: Marie Stopes Bangladesh Head Office, Dhaka

 

 

 

If you are passionate about making a difference in society, please download the Application Form {www.mariestopes-bd.org/apply-job} and send your application, addressing to the General Manager, HR & Administration, Marie Stopes Bangladesh, House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207 

Marie Stopes Bangladesh (MSB) is an equal opportunity employer and don`t accept any form of influence for recruitment. MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity

Additional Requirements
  • Experience Level: No preference
  • Educational Qualification: Diploma
  • Salary: - - -

11-Jul 2018
Call Center Agent (Work From Home), Australia Shift
SOLAR WORLD POWER BD ,   Vacancies [ - - - ]
Posted on: 12 June 2018 Tuesday 11:11 AM
Must Have International Call Center ( Telemarketing) Experience. Must Have Computer & Headset With Broadband Internet Connection At Home Must Have Working Environment At Home. Must be able to communicate with Australian nationals over phone. This Is A Regular Long Term Job.

  • Make proposals to Australian nationals over the phone on a regular basis - International Telemarketing.
  • Must possess very good communication skill in English over the phone.
  • Should have good convincing skill and sales skill.
  • Should be able to maintain client database.
  • Day to day planning and report management ability.
  • Should have self supervision skill and performance management skill.

Additional Requirements
  • Experience Level: < 1 Year
  • Educational Qualification: No preference
  • Salary: Minimum - 15,000.00, Maximum - 30,000.00 BDT Per Month

09-Jul 2018
Trainee, SEIP Training Program
Digicon Technologies Ltd. ,   Vacancies [ 100 ]
Posted on: 12 June 2018 Tuesday 11:15 AM
Must be Graduated/ Diploma from any government approved university/ institutions.. Each trainee has to submit copy of Academic Certificates and National ID card.

  • Training Overview
  • Professional Customer Service (Specially designed for customer Service Sectors).
  • Extensive training courses for customer service for fresh graduates.
  • Participate regular basis on training sessions (Both theoretical & Practical).
  • 2.5 months (5 Classes in a week).
  • Total Number of Classes: 55
  • Minimum attendance required at training (80%) for successful completion.
  • Gaining service knowledge through theoretical and practical hands on sessions.
  • Maintain and cope with new insights and assessment from training facilitators.
  • Proving competency through different assessment programs under certified industry assessors.
  • Assessment of the trainees from industry assessors under Bangladesh Association for Call Center and Outsourcing.
  • Certification in authorization under Skills for Employment Investment Program, Ministry of Finance from Bangladesh Association of Call Center & Outsourcing.
  • After successful completion of certification exam Trainees will be offered for employment on the basis of operations requirement.
Job Context
    Digicon Technologies Ltd is a leading outsourcing organization in Bangladesh, with an industry leading edge in the vertical of Business Process Outsourcing and IT/ITES solutions. We offer variety of training courses to corporate workforce.

 

 

Walk in Interview

Interview Time: 11.00 AM 
Day: Saturday to Thursday. 
Except Friday and Any Government Holiday. 
Interview Location: 49, Karwan Bazar, Dhaka, Bangladesh, 
3rd Floor, Janata Tower(Software Technology Park), (Besides of ATN Bangla Office). 
Application Deadline : July 9, 2018

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: - - -

09-Jul 2018
Customer Service Representative
Digicon Technologies Ltd. ,   Vacancies [ 100 ]
Posted on: 12 June 2018 Tuesday 11:36 AM
Must be Graduated/ Diploma from any reputed University/ Institutions.

  • Need to handle incoming calls to the prospective customers pertaining to the Client\'s business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring Customer satisfaction.

Additional Requirements
  • Experience Level: Fresher
  • Educational Qualification: Bachelors/ Honours
  • Salary: Minimum - 8,000.00, Maximum - 11,000.00 BDT Per Month

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