29-Jan 2017
Asst. Engineer, Customer Support
Dhaka Divisions
Category Info & Communication Telecommunication - Engineering – Software
Educational Qualification B.S.C.
Salary - - -
Career Level Graduate / Entry Level
Job Type Permanent
Job Status Full Time
Benefits A highly competitive & attractive compensation package along with bright career path and excellent work environment is waiting for the really deserving candidate.
Experience:-

< 2 Years

  • Age 24 to 30 year(s)
  • Only males are allowed to apply.
  • Hands on experience with X86 hardware perform.
  • Hands on management and tuning experience with Network Appliance.
  • Familiarity with Mikrotik device, Google earth, GPS, IP Phone and IP camera, DVR and NVR device.
  • Familiarity with the various flavors of the Windows, Centos and Linux operating systems.
  • Strong People Management Skill and able to work under pressure, Advanced analytical and logical problem solving skill.
  • Capable to manage customers in any situation.
  • The applicants should have experience in the following area(s):
    Network Engineer/Network Administrator, IT System Management
  • The applicants should have experience in the following business area(s):
    ISP, IT Enabled Service

Highlights:-

B.Sc./ M.Sc. in Electrical & Electronics Engineering/ CSE/ EEE/ Telecommunication Engineering from any reputed university.

Description:-

  • Responsible for managing day-to-day operational support of the Cisco, H3C, 3Com, MikroTik, Linux, Windows environment.
  • Perform to new server builds (MikroTik, Linux, Windows)
  • Perform system, network, capacity and End User monitoring of production and lab system.
  • Responsible to the implementation of support tools and resources to enhance the local and remote support capabilities.
  • Responsible to implement and maintain system documents and operational procedures.
  • Coordinate with other department to ensure quick service for any trouble.
  • New Ticket creation from phone, email or other any source and distribute to concern department.
  • End user switch/router configuration through remotely/physically.
  • Troubleshoot technical related any issue to End user.

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About the Recruiter

Triangle Services Limited
Dhaka, Bangladesh