22-Jan 2017
Room Attendant
Dhaka Divisions
Category Hospitality & Tourism - Other
Educational Qualification S.S.C.
Salary - - -
Career Level Student (High School)
Job Type Permanent
Job Status Full Time
Benefits As per company policy
Experience:-

< 2 Years

  • Age 20 to 30 year(s)
  • Convey a high level of understanding of the importance of attending to details.
  • Handle challenging situations with guests diplomatically.
  • Ensure accuracy by verifying work against standards or input of others.
  • Take extra steps to ensure work is completed.
  • Actively participate as a team player to ensure unit cohesion.
  • Pursue increased responsibility
  • Maintain high level of output and quality regardless of task load.
  • Take initiative and act quickly to deliver projects in a professional manner.
  • Take action to ensure overall success of housekeeping department and Maple leaf hotel.
  • Maintain an organized system to ensure that processes are getting completed on time.
  • The applicants should have experience in the following area(s):
    Room Service, Housekeeping
  • The applicants should have experience in the following business area(s):
    Hotel

Highlights:-

S.S.C or equivalent education is required.

Description:-

  • Clean guest rooms (bedroom and bathroom) according to established standards.
  • Organize and stock cleaning cart and organize linen pantries on floors assigned.
  • Complete accurately, and in a timely manner, any assigned paperwork.
  • Perform general cleaning tasks using standard hotel cleaning products as assigned and in order to adhere to health standards.
  • Collect daily allocations of rooms and keys. Ensure worksheet is kept up to date throughout shift, and keys are signed out & kept securely.
  • Replace amenities and Bulbs that are fused.
  • Rotate mattresses.
  • Deliver clean linen, toweling and amenities to floors.
  • Collect rubbish from floors and dispose correctly.
  • Gather and remove soiled linen and other materials from the floors, including furniture and fittings as required.
  • Clean and maintain corridors, service lifts, stairwells, ice machine louvers, service areas and pantries.
  • Clean high areas in guest rooms, including the removal of cobwebs.
  • Respond to all guest requests.
  • Make up Roll Away Bed (RAB)..
  • Report maintenance issues to Maintenance Manger / Supervisior.
  • Report any odd occurrences, carpet cleaning requirements, pest infestations, etc. to Housekeeping Supervisor(s)/ Manager.
  • Place robes into rooms according to room category.
  • Maintain service ends and floor pantry.
  • Dust corridor edgings and skirting boards on an on-going basis.
  • Maintain knowledge of the hotel and local area.
  • Anticipate guest\'s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
  • Align working practices and conduct with \'Best Western Plus Maple Leaf\' Vision; consistently strive to meet and exceed the expectations of guests.
  • Perform other unexpected duties as requested e.g. cleaning spills; follow up on special guest requests.
  • Assist other Housekeeping Associates in maintaining a clean and organized work and public areas.
  • Ensures that high standards of Health & Safety are maintained within the department to meet all Legal Requirements as designed by Maple Leaf hotel .
  • To strictly adhere to the Hotel\'s Policy on Confidentiality and Ethics.
  • To promote team work within the department & ensure equality at workplace is maintained without sexual discrimination and harassment.
  • To carry out any other duties as requested by Supervisor/ Housekeeping Manager.

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About the Recruiter

BEST WESTERN PLUS Maple Leaf Hotel
Dhaka, Bangladesh